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12.1.6 Fixes And Features

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Solution: Provide an exception handler for a HTTP error that was previously not handled correctly. Solution: Optimized a SQL query to increase performance for domain admin users. "Japanese" displays multiple times for LiveUpdate Content Languages Fix ID:2844897 Symptom: After you install a replication partner, the Sysfer injection causes the "M-Files" application to stop responding Fix ID: 2643257 Symptom: The M-Files application hangs when a new file or document is created. Solution: Resolved an issue where the SMC.exe process did not close a handle while querying for the Windows Firewall status from Windows System Center. have a peek at this web-site

Therefore it is expected that PTP events in Risk Logs will be seen. Solution: Reset the blocking flag after a connection is closed and set a limitation to SEP firewall TCP and UDP session. Component versions Component Version AutoProtect 10.3.8.7 Behavior Blocking 3.5.3.004 CCEraser 20072.0.1.6 COH 6.1.16.2 Common Client 106.5.7.006 DecABI 1.2.7.1 Defutils 4.1.5.4 ECOM 61.3.0.17 Intelligent Updater 1.0.1.6 LiveUpdate 3.3.0.115 LiveUpdateAdmin 2.3.1 MAC Client Solution: Fixed the issue where a needed attribute was missing from a specific dll.

12.1.6 Fixes And Features

Then in the next try, Sylink will iterate from the start. Reporting server hangs Fix ID: 2697341 Symptom: Accessing the reporting server from a web browser hangs. Older definitions are not removed Fix ID: 2765535 Symptom: Virus definitions are sometimes not removed after being updated. The SCM-UI.err log displays the following message: “com.sygate.scm.console.util.ConsoleException: Administrator not found [0x11010000]” Solution: Resolved an issue in Symantec Endpoint Protection Manager where the Symantec Network Access Control enforcer caused a deadlock

Submit a Threat Submit a suspected infected fileto Symantec. Disabling the QoS Packet Scheduler resolves the issue. Solution: Fixed the code to bypass the error. Symantec Support Solution: Added a limitation on the minimum value of date filtering to avoid querying records that are old.

The Teefer driver crashes due to binding or unbinding the network adapter during a large data transfer. Symantec Endpoint Protection Support Component versions Component Version AutoProtect 10.3.8.7 Behavior Blocking 3.5.3.004 CCEraser 20072.0.1.6 COH 6.1.15.3 Common Client 106.5.6.002 DecABI 1.2.7.1 Defutils 4.1.4.3 ECOM 61.3.0.17 Intelligent Updater 1.0.1.6 LiveUpdate 3.3.0.115 LiveUpdateAdmin 2.3.1 MAC Client Solution: Fixed the issue where the time for next scheduled scan was being incorrectly calculated. Solution: Fixed the issue by adding a registry key to control the Auto-Protect thread exit time threshed (60 seconds by default).

Clients cannot connect to server after performing threat tests Fix ID: 2380290 Symptom: Server connectivity is lost after performing tests. Symantec Endpoint Protection Download Many *.tmp files are created under Common Client folder Fix ID: 2775251 Symptom: After an Auto-Protect remediation and client restart, some .tmp files may remain in the \alluser\symantec\CommonClient folder. Searching for invalid client ID causes an exception Fix ID: 2634470 Symptom: While searching for Client by computer ID, entering an invalid ID causes an exception. Clients do not communicate with Symantec Endpoint Protection Manager after a failed migration Fix ID: 2823318 Symptom: After a failed migration from a 32-bit management server to a 64-bit management server,

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Solution: Fixed the problem maintaining the hash table of DNShost entries. Fixing this resolves the issue. 12.1.6 Fixes And Features Solution: Fixed an issue where the SQL parameter "Computer name" was not set. Symantec Technical Support This occurs when the user selects "Update Policy" from the tray icon.

Symantec Endpoint Protection Manager displays an error message if the group filter list is greater than 255 characters. Client can't come back to the previous Group Update Provider (GUP) if it has already been shut down Fix ID: 2531477 Symptom: If there are two GUPs, A and B, where Solution: Moved the query of the mounted directory of the module out of the network traffic data checking cycle. Solution: Increased the internal buffer cache to avoid this issue. Symantec Power Eraser

Please try again" errors are generated by securitynotifytask or scheduledreportingtask when the owner/creator of the notification or report is valid. The process status has been locked by the server" In the server log there are related lines: "FINEST: Blob data: Host Integrity check failed to complete because the configuration file is Fix ID: 2326228 Symptom: Threats detected by Auto-Protect are not added to Quarantine, and an infected APQxxxx.TMP file is left behind. The upgrade schedule and user notification are controlled.

Generated Wed, 07 Dec 2016 02:50:38 GMT by s_wx1200 (squid/3.5.20) ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: http://0.0.0.10/ Connection Symantec Endpoint Protection Update The management server does not remove the database backup files Fix ID: 2703417 Symptom: The "Remove the database backup files during uninstall" feature doesn't work if the server data folder has The Windows Firewall service starts after the smc service starts.

Solution: Escape all single quotes in a text message passed as an input parameter to a JavaScript function.

Solution: The issue was casued by the presence of a "-->" string. Error message after upgrading from SEP11 Fix ID: 2551819 Symptom: Issues when restarting the system. Your cache administrator is webmaster. Also created a separate folder to rescan Quarantine items that can be used to create exceptions.

Cisco's VPN does not work when selected Fix ID: 2450673 Symptom: When Location Criteria > Network Connection Type is set to [Cisco VPN], Cisco's VPN does not work. Solution: Expected data was not returned upon a query. Error handling in case of Auto-Protect detected threats Fix ID: 2344862 Symptom: If Quarantine folder access is blocked, scan results say Quarantine Successful, and (infected) APQxxxx.TMP file is left behind. Thank you for your feedback!

Some system files are not visible in the unmanaged client user interface Fix ID: 2740080 Symptom: Unable to exclude VMMS.EXE and VMWP.EXE in W2K8R2 in an unmanaged SEP 11.0 RU7 MP1 Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Solution: Fixed the issue, which was caused because some Antivirus and Spyware policies did not have the necessary Auto-Protect actions. Client downloads content from Symantec Endpoint Protection Manager even when policy indicates it should obtain content from the Group Update Provider (GUP) Fix ID: 2660859 Symptom: When the client switches from

DBvalidator errors exist. Solution: Remove the group when exception happens during "add a new group" in UI. The system returned: (22) Invalid argument The remote host or network may be down. The Symantec Endpoint Protection Manager service crashes Fix ID: 2883310 Symptom: The management server service crashes when you use a different version of the Java remote console.

Explorer.exe process stops responding after installing the Symantec Endpoint Protection client Fix ID: 2916250 Symptom: After you install Symantec Endpoint Protection, Explorer.exe stops responding and locks up the computer. Solution: Use the same logic to query registered computer and user count between client details, client properties and computer status report. Installing Network Threat Protection (NTP) causes loss in communication Fix ID: 2575843 Symptom: Installing SEP with NTP causes the client to lose all communications with SEPM. Thank you for your feedback!

Registry value not cleaned up Fix ID: 2733251 Symptom: Some registry keys were left behind after uninstalling the client. SMC.exe process terminates unexpectedly Fix ID: 2326986 Symptom: The SMC.exe process terminates unexpectedly when retrieving the system default proxy configuration. Error generated by securitynotifytask: "Intermittent Authentication failure. Lotus Notes scan records are left on the client computer Fix ID: 2834021 Symptom: The default behavior is for scan records for Lotus Notes to remain on the client computer.

Differences in number of scanned files between Administrator and Users Fix ID: 2282822 Symptom: The number of files scanned as Domain Administrator and Domain User is different. Solution: Fixed by deleting the registry keys that were added after initial installation. Solution: Modified the firewall to detect a broadcast address correctly in this situation. Solution: Added a specific return code to handle this scenario.

The issue was resolved by adding a lock when doing process information updates. Solution: Fixed the issue by calling an API that allows the viewing of all system files.