Try these resources. LiveUpdate does not run on the specified schedule when the NIC has no default gateway Fix ID: 3511525 Symptom: LiveUpdate does not run with an internal LiveUpdate server when the NIC GUP fails to retrieve content from SEPM with error: “GUProxy - not enough memory” Fix ID: 3652490 Symptom: The Symantec Endpoint Protection client cannot download the full definition contents (full.zip) when Submit a False Positive Report a suspected erroneous detection (false positive).
Solution: Implemented an additional check for disk space usage to ensure the low disk space diagnosis was correct. The error message "Permission denied" appears in sepjlu-install.log. The message reads in part: "The Symantec Endpoint Protection Manager server does not have enough memory to start another remote web console session.” Solution: Changed the way these URLs are handled Solution: Added scm_rmm_refresh_token_expiration_days to conf.properties to configure the refresh date.
Solution: Updated the logic to reset heartbeat interval by considering the state of the above mentioned check box download policies and content from the management server. 12.1 RU5 no longer properly Solution: Correctly handle an event with the wrong number of fields so that Symantec Endpoint Protection Manager can continue to process events that are in the correct format. In the Symantec Endpoint Protection Manager, the heartbeat settings are under Clients > Policies > Communication settings.
Solution: Added properties so that during an upgrade, the value of LaunchSmcGui persists from the earlier version. Create a SymAccount now!' New fixes in Symantec Endpoint Protection 12.1.6 TECH230558 October 21st, 2016 http://www.symantec.com/docs/TECH230558 Support / New fixes in Symantec Endpoint Protection 12.1.6 Did this article resolve your issue? Solution: Configured client to use the randomization setting if we missed the first heartbeat for downloading the content. Sep 12.1.6 Mp5 Solution: AjaxSwing can now convert user-entered values to upper case.
Solution: Resolved an intermittent hang the occurred while filtering network file operations. Symantec Endpoint Protection 12.1.6 Admin Guide This failure occurs because multiple Symantec Endpoint Protection product codes are found in the Windows Registry, under Installer\UpgradeCodes. Solution: Modified the code so that it now correctly handles receiving two "Update Now" commands received at the same time. If your communication settings have a 30 minute heartbeat, then wait for at least 30 minutes.
Solution: Updated behavior to appropriately honor proxy settings. Sep 12.1.6 Mp4 Solution: Corrected the spelling. Links to risk write-ups from Monitor > Summary > New Risks still use IeEmbed.exe Fix ID: 3662002 Symptom: The risk name links under Monitor > Summary > New Risks page cannot Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more.
System Lockdown is not able to block IE6 if launched from SEP user interface Fix ID: 3527298 Symptom: System Lockdown is not able to block Internet Explorer 6 (IE6) when launched After an upgrade, a generic resource error occurs in SEPM Fix ID: 3746232 Symptom: After upgrading, a generic resource error occurs after using the Symantec Endpoint Protection Manager web console where New Fixes And Component Versions In Symantec Endpoint Protection 12.1.6 Mp5 Solution: Fixed a coding error related to asynchronous reads. 12.1.6 Mp4 Fixes And Features Solution: Append the custom port to the JDBC URL string if the default port 2638 is occupied by other application.
Solution: Added a new row for clients with no definitions. http://netlookmag.com/symantec-endpoint/symantec-endpoint-protection-service-not-starting.html Solution: Added alternate method of obtaining the profile data with the required encryption key if the ProfileMangement.dat file cannot be migrated. One command is rejected as a duplicate. Solution: Modified the code that removed this service. Symantec Endpoint Protection 12.1.6 Mp4 Download
smc -stop does not stop the SEP services if the client requires a password Fix ID: 3592784 Symptom: If you configure the Symantec Endpoint Protection notification area icon to be hidden Try these resources. Refresh token expires every 2 weeks for RMM Fix ID: 3641927 Symptom: A hard-coded value for a refresh token for RMM (Web Services for Remote Management) caused the expiration of RMM Source All other rule conditions still apply correctly.
Comprehensive risk report fails when selecting "Distribution of Actions Taken against Risks" Fix ID: 3591923 Symptom: When you try to create a comprehensive risk report and select Distribution of Actions Taken Sep 12.1.6 Mp6 Citrix server hangs on login FIX ID: 3693487 Symptom: With Symantec Endpoint Protection installed, the Citrix provisioning server hangs during login, particularly with Auto-Protect enabled. Power Eraser events are incorrectly handled FIX ID: 3813616 Symptom: Any single risk event is logged with a recommendation of running Power Eraser regardless of whether or not it was actually
Note: If SymHelp (an older name for SymDiag)automatically updates from a version prior to 2.1.148, run SymHelp again for the changes to take effect. Solution: Check to sanitize the group name during the package export. ccSvcHst.exe crashes frequently due to heap corruption FIX ID: 3864196 Symptom: An intermittent but frequent ccSvcHst.exe crash indicates memory heap corruption. Symantec Endpoint Protection 12.1.6 Download Typo in message to snooze a scheduled scan on Mac Fix ID: 3727803 Symptom: A typo appears in the message to snooze scheduled scan.
Thank you for your feedback! Solution: Updated the installer to correctly install all necessary Symantec Endpoint Protection kernel components when only the Virus and Spyware Protection and Advanced Download Protection options are chosen. Package creation succeeds for ADK 6.2.10812 and earlier, but fails with ADK 6.2.11785 and later. http://netlookmag.com/symantec-endpoint/symantec-endpoint-protection-mac-uninstall.html Solution: Updated the code to handle string buffer resize exceptions to avoid process crash.
Linux system unresponsive after installing the SEP client FIX ID: 3855434 Symptom: After installing the Symantec Endpoint Protection client for Linux, the file system becomes completely unresponsive until you restart the Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Description This document lists the new fixes and component versions in Symantec However, this page includes other resources which are not secure.” Solution: Correct the protocol in use to visit links on the Home page to an encrypted version. Solution: Fixed object references of the type SoftwarePackage so that they are not modified in Symantec Endpoint Protection Manager domains.