Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Yes No Comment Submit Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. For more information, see the Symantec Legal Notice. The following link describes how to reregister and how to reinstall the Windows Installer. have a peek at this web-site
If you want a detailed MSI installation log file of Symantec Scan Engine, please use "voicewarmup" In the Registry editor, navigate to the following location: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer Under the Installer key, create This will create an installation log file that starts with the letters MSI and can be found in the Temp folder of the account with which you execute the installation (e.g. Under Default Launch Permissions, click Edit Default. 7. Also: in some cases Data Execution Prevention prevents a proper installation.
Try these resources. Do one of the following, depending on your operating system: · In Windows XP/2003, skip the two following steps. · In all other versions of Windows, go on to the next Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.
Type attrib -r -s -h dllcache, and then press ENTER. Do one of the following, depending on your operating system: · In Windows XP/2003, click Component Services > Computers > My Computer. Solution Repair and re-install Windows installer possible only on Windows 2003 server, This steps not applicable for windows 2008, 2008 R2 Click Start, click Run, type cmd in the Open Don't have a SymAccount?
For Windows XP, on the Edit menu, click Permissions. Article Filed Under: Security, Endpoint Protection (AntiVirus) - 9.x and Earlier, Endpoint Protection (AntiVirus) - 10.x, Endpoint Protection (AntiVirus) - 11.x, Endpoint Protection Small Business Edition Login or register to post Contact your support personnel for assistance. Thank you for your feedback!
Verify that Administrators, Interactive, and System accounts are set to Allow Access, and then click OK. 6. Reinstall the Windows Installer. The Windows Installer Service could not be accessed. If it works good else come to the next step Ref :Troubleshooting Symantec AntiVirus Corporate Edition installations: Checking rights and permissions http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002103013521548 Step 4: Give Full Control permission to
Upcoming Events WEBINAR: Tackle Unknown Threats with Symantec Endpoint Protection 14 Machine Learning 06 Dec, 2016 - 10:00 PST Salt Lake City DLP User Group Meeting - Dec. 6, 2016 06 Try these resources. Then try to run the Install again. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass.
Then right-click My Computer and click Properties. · In all other versions of Windows, go on to the next step. 4. http://netlookmag.com/symantec-endpoint/symantec-endpoint-protection-error-code-6.html Cause This is a problem with the Windows Installer. Restart the computer for the changes to take effect. Please try the request again.
In the Registry Key Permissions window, verify that the following are set to Full Control, and then click OK: CREATOR OWNER ...\Administrators SYSTEM 11. Error message when you try to add or remove a program on a computer that is running Windows XP or Windows Server 2003: "The Windows Installer service could not be accessed" Under Allow, click to select the Full Control check box, and then click OK. Source Alternatively for licensed products open a support ticket.
You may be running in Safe mode or Windows Installer may not be correctly installed." Symptoms There is no error window popping up, just a hang of the installation. On the Windows taskbar, click Start > Run. 2. Click the TEMP folder and then verify that the SYSTEM account has full control.
Verify that the Administrators, Interactive, and System accounts are set to Allow Launch, and click OK. 8. Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK. All rights reserved. Then try to run the Install again.
No Yes Symantec Connect Security > Articles Entire Site Search Tips Home Community:Security Articles Overview Forums Articles Blogs Downloads Events Groups Ideas Videos RSS Login or Register to participate English English This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. For each of the registry hives, follow these steps: Select the hive. Your cache administrator is webmaster.