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Symantec Scan Engine Java Error

Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Create a SymAccount now!' Symantec Scan Engine (SSE) and Symantec Protection Engine (SPE) Web console page shows a Java security warning which suggests blocking SSE/SPE applets with a future version of Close Login Didn't find the article you were looking for? Try these resources. have a peek at this web-site

No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention Oracle Java 7 update 51 (January 2014) enhances authentication and authorization and any applets without the code signature from a trusted authority will be blocked. Unable to access the configuration utility (java -cp /path/to/jlu.jar ConfigEditor) Zero Byte liveupdate.conf or configuration file not encrypted Error Cause Installed Java version not supported (x86 or x64) Missing Java Cryptography Don't have a SymAccount?

Don't have a SymAccount? The JCE policy file size and hash data is not published here because it may change whenOracle updates Java or releases a new JCE. 3. Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Solution An enhancement to handle this issue is implemented on version 7.0.3 for 7.0.x product line or version 7.5.x onwards.

Be sure to remove all versions of Java from the system and delete the Java directory under Program Files. For example if Java 1.7 is installed the path should be ;C:\Program Files (x86)\Java\jre7\bin Applies ToSymantec Protection Engine (SPE) 7.x Terms of use for this information are found in Legal Note: How tocheckif the Java Cryptography Extension (JCE) Unlimited Strength Jurisdiction Policy Files are missing: 1. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.

Any changes made to the liveupdate.conf are being ignored when LiveUpdate is run from the Scan Engine web console and Scan Engine runs with default settings. At that point the Symantec Protection Engine product will not be able to update virus definitions on that box. Try these resources. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.

If the sizes are not the same the JCE is not installed. As a result the Java installer is not putting the required updated files in the Java installation. Please Log-In again" Cause The connection between the Scan Engine and to the local Java environment has been lost. The Java installation is missing files.

Error The Windows Application Event log shows the following error message: Conditions Java was updated and required a computer reboot. References 2823950 Terms of use for this information are found in Legal Notices. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 Products Products Home Threat Protection Advanced Threat Protection Endpoint

Symptoms Java LiveUpdate fails. Check This Out Submit a Threat Submit a suspected infected fileto Symantec. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. Try these resources.

Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Submit a Threat Submit a suspected infected fileto Symantec. Thank you for your feedback! http://netlookmag.com/symantec-scan/symantec-scan-engine-scan-error.html Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation How to allow access to files that received a Scan Error

Create a SymAccount now!' How to allow access to files that received a Scan Error verdict by Symantec Scan Engine / Symantec Protection Engine. For example these are the proxy fields that need to be added to the configuration file for Java LiveUpdate to work with a proxy server: proxy=192.168.1.250:8080 proxyusername=Domain\User proxypassword=Passw0rd Note: At least Cause Oracle Java 7 update 25 and later shows the security warningabove becauseSSE / SPE applets are not code-signed from a trusted authority.

at jluez.a(DashoA5380) at jluez.a(DashoA5380) at jluez.a(DashoA5380) at jluez.a(DashoA5380) at jluez.a(DashoA5380) at jlubb.a(DashoA5380) at jlubb.a(DashoA5380) at jluba.a(DashoA5380) at jluba.a(DashoA5380) at jluba.b(DashoA5380) at jluf5.i(DashoA5380) at jluf5.d(DashoA5380) at jluf5.a(DashoA5380) at com.symantec.liveupdate.LiveUpdate.computeAvailableUpdates(DashoA5380) at com.symantec.liveupdate.LiveUpdate.a(DashoA5380) at

Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Translated Content This is machine translated content Login to Subscribe Please login to set up your subscription. Solution Enable Allow Access On Scan Error, this will prevent Symantec Scan/Protection Engine from reporting that there was an Error to the client. This condition is met when the Windows Application Event log has an event like the following showing that Java was updated and the installer required a reboot: Log Name:

Supported Products A-Z Get support for your product, with downloads, knowledge base articles, documentation, and more. Don't have a SymAccount? Please Log-In again" TECH173019 February 5th, 2015 http://www.symantec.com/docs/TECH173019 Support / Error:"Connection closed by Symantec Scan Engine. http://netlookmag.com/symantec-scan/symantec-scan-engine-error-codes.html You are accessing SSE/SPE web console page with Oracle Java 7 Update 51 or later andthe SSE/SPEapplets are blocked.