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Symantec Scan Engine Scan Error

You must contact Symantec Technical Support to submit a sample. Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention Please Log-In again" Cause The connection between the Scan Engine and to the local Java environment has been lost. http://netlookmag.com/symantec-scan/symantec-scan-engine-error-codes.html

When LiveUpdate finishes installing updates, click Continue. No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention Close Login Didn't find the article you were looking for? TECH93406 July 21st, 2014 http://www.symantec.com/docs/TECH93406 Support / How to allow access to files that received a Scan Error verdict by Symantec Scan Engine / Symantec Protection Engine.

Please Log-In again" Did this article resolve your issue? Thank you for your feedback! Try these resources. Submit a Threat Submit a suspected infected fileto Symantec.

New installation. If you are not signed in to Norton already, you will be prompted to sign in. So the temp folder needs to be checked before Scan Engine is shut down. 4. Specifically when a Symantec Scan Engine thread is writing a file to the Scan Engine temp folder, if Scan Engine runs out of disk space, this thread will error out.

If you do not see any Decomposer 17 error but see the scan result returned instead, the error is not triggered by the sample but by the timing of the file's Close Login Didn't find the article you were looking for? Thank you for your feedback! Symptoms Unable to access or release files for use because Symantec Scan/Protection Engine is returning a scan error.

SSE / SPE fails in opening a file for a variety of reasons. When the download finishes, double-click the Norton product Installer. Create a SymAccount now!' Scan Engine has encountered a scan error: URL List Lookup Result ID = 8 TECH95033 January 11th, 2009 http://www.symantec.com/docs/TECH95033 Support / Scan Engine has encountered a scan Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments.

Create a SymAccount now!' Symantec Protection Engine returns a scan error Generic result ID 34 TECH235465 August 4th, 2016 http://www.symantec.com/docs/TECH235465 Support / Symantec Protection Engine returns a scan error Generic result If these errors are produced by low disk space, there should be a build of old temp files that Scan Engine failed to delete (for reasons mentioned above). No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention GENERAL HELP Download & Install Renewal & Purchase Threat Removal PRODUCT HELP Norton Security for Windows Norton Security for Mac Norton Security for Mobile Did you get your Norton product from

Start the Symantec Scan Engine process. Check This Out Submit a False Positive Report a suspected erroneous detection (false positive).

Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Confirm that no other processes/applications, other then SymantecScan Engine,are accessing the Scan Engine temp folder. Legacy ID 2008100811365154 Terms of use for this information are found in Legal Notices.

Submit a Threat Submit a suspected infected fileto Symantec. Create a SymAccount now!' How to allow access to files that received a Scan Error verdict by Symantec Scan Engine / Symantec Protection Engine. For other antivirus clients, please refer to the vendor's manual. Source This error can also be caused by SEP/desktop AV.

Close Login Didn't find the article you were looking for? Legacy ID 2010042015183454 Terms of use for this information are found in Legal Notices. Provide feedback on this article Request Assistance Print Article Products Subscribe to this Article Manage your Subscriptions Search Again Situation The Symantec Protection Engine returning scan errors on some or all

No configuration files were restored.

Also note that when our thread errors out, it fails to delete the temp file it was writing to, which compounds the problem. To remove all Symantec files and folders, type 1. The following figure shows the sample flow when more than two users edit the same file triggers a Decompser 17 error. No Yes logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 PRODUCTS & SERVICES SECURITY CENTER SUPPORT FREE

Education Services Maximize your product competency and validate technical knowledge to gain the most benefit from your IT investments. No Yes Products Products Home Threat Protection Advanced Threat Protection Endpoint Protection Endpoint Protection Cloud IT Management Suite Email Security.cloud Data Center Security Blue Coat Products Information Protection Data Loss Prevention STEP2 Download your Norton product Go to norton.com/setup. http://netlookmag.com/symantec-scan/symantec-scan-engine-returned-error-0x2.html logo-symantec-dark-source Loading Your Community Experience Symantec Connect You will need to enable Javascript in your browser to access this site. © 2016 Products Products Home Threat Protection Advanced Threat Protection Endpoint

Below are some steps that can be taken to try and troubleshoot this error, 1.